More Contact Info

Toll-Free Number:

(877) 221-1252

Customer Service:

(262) 248-4449

Complaints/ Feedback:

(262) 729-4852

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 7:30am – 5:00pm (CT)

Company Address

Chaney Instrument Co.

965 Wells St

Lake Geneva,

United States

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Complaints & Reviews — AcuRite

23 Jul, 2021

Problem connecting with internet

I recently purchased an Acu Rite Professional Weather Center Model @01516. I was able to set it up EXCEPT for the internet. I looked at the instruction manual which says it only transmits at 2.4Ghz. So I contacted my provider and they confirmed that that is what it is transmitting at, but I still can not connect... Read more ➤

Appliances and Electronics

12 Jul, 2021

Trying to contact Chaney Instruments

Waiting for response regarding weather sensor since 6/22. Would like to order weather sensors for school district but could not speak to anyone. User’s recommendation: Good product.

Appliances and Electronics

25 Jun, 2021

Very unhappy with AcuRite Mod# 01022M and 01022 Lightning detector

Received these products as a Christmas gift. Shortly after installing them the Lightning detector started detecting lightning strikes on a clear cloudless day. It got up to a few thousand before I removed the batteries and replaced them with new NiCad. It has not recorded a lightning strike since. The batteries were not discharged. Now the weather... Read more ➤

Appliances and Electronics

17 Jun, 2021

Return of defective weather station display instrument

I just received my new unit of 3in 1 weather station and found out the display part does not function unless I apply pressure with my thumb opposite the temperature display. Take the thumb off and it ceases to operate. I want to return the unit (all of it) for repair . Never used except trying to... Read more ➤

Appliances and Electronics

4 Jun, 2021

AcuRite 5 in 1 weather station PC connect not working.

Had this system for only 2 years and the PC connect indoor display is not being detected by my computer. It is impossible to speak to anyone at AcuRite, they only have chat service which is not service at all. Will never make another purchase from these clowns. User’s recommendation: Do not purchase anything from this company.

Appliances and Electronics