I used to love this company. Never had problems for years while I was living with my mom. Now that I’ve moved out all I get is problems. A year ago we bought a package. The first thing they do is charge me 1 month instead of 1 year. Not a huge problem but still annoying. About...
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A shitiest Internet service in Canada is Acanac. Of cause it goes after Bell and Rogers but it is not less frustrating. Acanac as any other Internet provider is buying bandwidth from somewhere else and basically can only add it’s service in terms of tech support, customer care etc. This is here where Acanac shows it’s ugly...
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I have never complained about a company before: most companies try their best (but sometimes fail) to serve the customer, and that is part of life. Acanac just wants your money. DO NOT GIVE THEM YOUR CREDIT CARD!! They will keep on billing waaaay beyond service termination and you will NOT get your money back. Ultimately they...
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I had signed up for DSL 15 at my new apartment. I spoke to three representatives to get information before I even gave any sort of credit card information. I was satisfied with the information I got so I paid for the installation, shipping and handling of the modem and the service for the whole year. When...
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We had subscribed to voip in 2011 which never worked and Acanac did not help at all. They took one year advance at 9.95 per month and we asked for refund. It took us one long year before this company agreed to refund the money in May 2012. Then they kept on delaying and delaying asking for...
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