I recently went into the Academy Sports and Outfitters located here in Wichita Falls, TX to shop for items for school for my two high school students. I was very disappointed to realize that this Academy did not sell any school apparel for Hirschi High School. Wichita Falls has three public high schools in town but they...
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I ordered (2) rawling youth players series 9 t-ball gloves left hand gloves for a right hand throw. The order came in 9 days later and to my boys disappointment they both were right hand gloves for left hand throw. I called that same night and talked to customer service and was assured I would be taking...
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I am deeply disturbed by the way the store manager carried himself today with my complaint. It was one that I do not just come up to anyone and talk about toilet paper but his responses are troubling. I asked him, Mr. Eric Garcia why the womens' bathroom had no toilet paper and his smirk was a...
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Academy uses a logistics company.. Ceva Logistics. If you try to contact Ceva, you will not be able to understand their rep or their driver; their English is very poor and their service is poor. We ordered 2 Pelican kayaks back on 5/24/18. We tried to buy in store, but because of their sorry customer service, we...
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On 5/27/18 my 11 year old son was so excited to purchase this Striker-X HD camera drone. The controller would not turn on. I took him back to Academy Sports and exchanged the drone for the exact thing. The lady working the service desk was great and put the same batteries in the new controller and it...
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