“sensor ended,” “sensor error,” reading 2 am “230,” “then lastly “sensor error then sensor error. but they never answer why. If it will occur in future,or intend on correcting their medical device. User’s recommendation: FULLY RESEARCH ANY DRUG OR APPLIANCE.
I tried to reach someone on their toll-free number, but it was a 30 to 45 minute wait. Today it was a 45-minute wait, so I selected a call back. One hour 15 minutes later I was called back and held on for 35 minutes, so I hung up and called again when someone finally answered she...
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I was sucked in by the slick marketing campaign, but I should have realized it only works on television the way they say it does. I attached my sensor after carefully following the instructions. When it was time to take the scan after 60 min, it said the sensor was not working and I should try again...
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We have been trying to connect mom’s mymerlin for months with no luck. Worst customer service. Useless tech support who threatened to hang up when she got confused. User’s recommendation: Buy elsewhere.
Let’s see, my last sensor fell off after 4 days. The sensor before that fell off after 2 days. Previous to that the sensors lasted 9 to 12 days as normal. It has been a long time since the sensor lasted 14 days. The company knows about this problem, it is not new! I am saving them...
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