trip was planned to start July 1,2021. My son is sick possibly with covid symptoms and I can’t leave him. hopefully he will improve the following week so I would like to change to the same flight on July8, 2021. The United website said to contact you instead of going through them. I can find no other...
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Called AAA when our battery died at 8:30 on a Saturday morning. AAA totally failed us — never responded and apparently the person in Ohio who took our call did not follow their procedures. Their complaint resolution system was supposed to resolve this within two days — four days later, still nothing. A premier membership is a...
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I spoke to D Miller AAA Boardman, OH. About a round-trip from San Juan to Cancún. This is an important trip because we are going to celebrate the completion of the BA from YSU of my daughter. Although she told that the quote would be ready for the next day, she never did it. I just want...
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I have been a customer of AAA for many years and received outstanding service regarding many products. However, this recent AAA Travel Department experience has been the worst experience I have ever encountered with a travel agency. AAA Travel was not supportive in…
Not sure where it went wrong.. Mostly Pre Covid. Still not an excuse. We’ve used AAA several times. Previous trips were great. Our Agents were great. Very involved in our interests. Constantly keeping in touch via email and phone calls. These Agents Carrie Ann, Amy and…
