Ordered a camera from 42 Street Photo online. After waiting over 4 days with no shipment notice (they claim to ship within 48 hours) and after sending a follow-up email asking why it hadn’t shipped, to which nobody responded (they claim to respond within 24 hours, and they didn’t), I cancelled my order via email. Amazingly they...
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Update by user Apr 02, 2019 I did receive the camera, nearly a week after the order. I finally got through to customer service and the item was shipped overnight UPS. Mike at 42nd Street Photo expedited the order and didn’t try to up-sell me or offer the “U.S.” model for a higher price. Low…
Update by user Oct 30, 2018 the general manager called explained the situation and promised to refund the disputed $100 charge Update by user Oct 30, 2018 after talking with general manager he refunded the $100 disputed charge. he explained that they have over 300 employees and tyat he would do his best to stop what happened…
Update by user Oct 11, 2018 I received a call form 42nd St Photo today (10/6/18) and the representative was very apologetic, sincerely apologetic and offered to refund the purchase price and a returned label for the defective camera as I requested. I must say it was redressing to get such concern, genuine concern for a company....
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let’s be very clear, this company engages in consumer fraud. I ordered a Nikon d-850 online in response to one of their ads that claimed they had a camera in stock and ready to be shipped. These cameras are tough to come by and I needed one for a job later in the month and rather than...
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