My DNA test of a few years ago was with this ‘company’, and I USED to recommend it highly. Then my email address of forever was somehow hacked, stolen, hijacked, whatever. I have since gotten no mail from new found cousins, and cannot sign into my account. After contacting 23, was sent form to fill out and...
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I was joining 23 and me put in all the information but never received anything stating it went through
1). Not receiving what I thought I was going to get 2). Not being able to conveniently download a precise file to forward to my Doctors. User’s recommendation: Check first to ensure thee results you are looking for are actually what you are going to receive – and are the results available in a file format to...
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I hadn’t accessed 23andme for a year or so. When I tried to sign on, and change my email address, it rejected gmail as well as another email address I had. I then added an outlook account so that I could change my password. In trying to do this, all of my sign-in information was deleted by...
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