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I have contacted HockeyMonkey because I did not receive my order. I have purchased a bag from them and after a month of waiting I’ve decided to ask for a refund. They replied that my order was sent a long time ago and they had no idea what happened to it. They asked me to wait a...
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I ordered two pairs of hockey ice skates from the company www.hockeymonkey.com. It was awful experience, ‘coz these jerks still haven’t delivered my order. It should be delivered 6 weeks ago, but still nothing. I sent emails and asked to provide it faster or provide refund, but the seller only told to wait. I wonder if there...
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The absolute worst customer service you will ever experience. UPS lost my package which isn't HockeyMonkey.com fault, but good luck getting a refund. Their customer service reps will all give you a different story, and say it will be taken care of tomorrow, it wont be. Regardless of price I will never shop with them ever again...
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Ignore calls, don't send master. rusty valve!
Since 15 the date is called several times a day because there is no hot water in the apartment, the valve is rusty, there is already a leak and more and more water is dripping, today is the 20th date already, no one calls back no staff to replace the valves, every time the call, Says when the call back 'out is winter, if there is an accident, then the entire riser will be leaked as well as all the lower neighbors! It's not normal to ignore calls
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