Hi I have sold an item on vinted and didn't pay outside of the app the total amount was £210 and anyway the buyer wanted protected obviously insured shipping as it needed to arrive for his friends birthday so I shipped with Royal Mail 24hr compensation up to £500 I think anyway what happened is I inputted the tracking number in the chat anyway time went on he received it then said thanks then vinted cancelled the transaction meaning I sent it for free and they are stating that the system didn't know I shipped it so I contacted the buyer and he said it's ridiculous they didn't warn about cancellation nor ask either party said he would refund me aka pay for a new listing or get my bank details anyway I haven't heard from him in 2 weeks but he hasn't even checked the app so don't think he is ignoring me anyway I have contacted action fraud the police my bank and vinted customer service I'm not angry at him vinted is supposed to be safe so why would they just gamble my money away and refund him without consent my parents and action fraud state it is actually vinted at liberty meaning they state I should get a full compensation of £210 in a cheque from vinted. Now I have the buyers address but am in a hurry considering the app closes soon so I have sent a letter via mail stating I need to be paid other wise police will be called for theft now I have contacted my bank as well what should I do to raise more concern to higher up in the company of vinted they owe me £210 please help I have been robbed and vinted authorised it.