28 Jul, 2021 → by ClaimboUser535327
Bridal dress / pantsuit
2
This company does not tell you they are in China. I bought on my credit card - good thing! I received the outfit, no zippers or buttons, a straight pull on with one piece blouse and HUGE pants with a jacket. The color was off from the picture and it did not look like what I had purchased according to the picture on the web. I immediately contacted them. No response for 48 hours and then broken English that there were no refunds or replacement. Finally after 10 days of back and forth BARTERING! I got an address in China to return it to. It cost ME $25 to return it and they are still arguing about the percentage they will give me back. My credit card has refunded my money but this is a deceptive business that does not intend to refund your cash OR act like they care to receive their product back. They do not care about the customer.