I am complaining about the video service dropping video before the time is up, when calling to report it the msg tells you to call www.Securustechnology.com go to the video call drop box friends and family there's no where to get to that misleading customers. I paid for 40 mins $10.95 on 05/24/2021 video lasted 2 mins, on 08/07/2021 paid for a 20 min video lasted 11 mins, today 08/09/2021 paid for a 20 video lasted 2 mins. I need someone to email at [protected]@yahoo.com on the steps for a refund or schedule another session. Thanks