My name is Karen Armstrong date of birth November 4, 1963. I became unemployed on July 6, 2021. I applied for Ohio unemployment benefits at that time. It has now been nine weeks since I applied. I have not received a single check to date. I have contacted the office of Ohio unemployment not less than 12 times. I have been told that they have all of the information however my claim is still being processed. How is it possible that the department of Ohio unemployment cannot process a claim in nine weeks. I have escalated the issue numerous times, I've requested for supervisors to call me numerous times and of course that never occurs. This is completely unacceptable I have not ever filed for unemployment after 30 years of working. I need someone to immediately investigate this and please figure out how to solve this issue so that I can get the unemployment insurance that I have paid for throughout my career paid to me. Nine weeks is an unacceptable time to wait for any information regarding why my claim is not being processed. Please provide the name and phone number for someone that I can immediately call so that I can explain the situation in further detail. I continue to get ineffective lipservice responses from the office of unemployment and never at actually get to anyone who can make an actual decision. Again this is completely unacceptable. My next call is going to be to the local news stations in the greater Cincinnati area to make a public complaint against the Ohio department of unemployment. Please call me at [protected]. Thank you for your prompt attention to this matter.