14 Apr, 2021 → by ClaimboUser398005
My Heritage deducting £79 without warning after a free trial
*SOLVED

3

My Heritage £79.00 was deducted from my Paypal account today, 14/04/2021 by My Heritage. I opted for a free trial recently, didn't use it, and decided not to subscribe. I had no prior notice that this money was about to be deducted from my account. I think this practice is dishonest in the extreme. If a free trial is about to end, surely it would be a good idea to inform the customer and ask them to make a decision about whether to continue? Not to just remove money from their account. Please refund my money.
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