I have not had my fiber installed in my apartment and have been debited twice for it. VUMA incorrectly logged it as complete and active to mweb and cannot rectify this issue. April and May debit orders have come off and we sit with no wifi or line in my apartment. All that has been done for 3 months is it has been escalated and no one has gotten back to us to rectify the situation. They refuse to assist us at all.