Loancare has taken upon themselves to change my address and phone number on my loan, without my permission. I emailed them, tried calling multiple times, and you only get a recording, written snail mail, and 60 days later, nothing has been corrected. No one has responded to me. Someone in their company is trying to commit fraud and instead of trying to correct this, they are continuing to dance around the issue. I have no idea what they are trying to pull, but it can be only suspicious. I had my loan sold to them, so I had no idea this company was going to ruin my life! They are a complete scam. Nobody seems to care about the little guy.