Booked the above B&B through lastminute.com using a voucher for £30 that they gave us last year as a bonus for leaving our money with them, plus the balance of £300.07 paid through PayPal. Everything was OK, then we received an email saying that they (lastminute.com) could no longer honour the booking because of a 'technical' issue. When we asked for more information, they said to contact the B&B direct. We did so and the B&B were as confused as us, because they still had us booked in with Booking.com! Lastminute.com offered us another property which was unsuitable, so we cancelled, expecting a refund along with another voucher for the £30 that we had used. However, on receiving an email directing us to the website, we were amazed that the choice was either £270.13! cash or £300.07 as a travel voucher + £20 as another voucher. When we tried to email the 'Refund' dept. it came back as 'unreachable'. We therefore emailed the 'customer care' (ticket no.[protected]), but all we have received back is an automated 'acknowledgement' email. We are considering accepting the £270.13, but we are not at all happy with this option. We will in the meantime continue to chase a full refund, as we believe that the 'technical' issue was there before our money was taken.