Hi dear, My name is Alex. I have a Sorento bought on 2017 and as it is a imported car in China. I am having problems with parts. My car is 2 weeks parked in the Authorized Kia seller waiting for the part that is coming from Korea. There is no estimated time of arrival and nobody can confirm when will be fixed. I fell that we as a loyal consumer were left behind without service. Hereby I want to reach for help to somebody that can fix my problem and don't leave me wondering why I like the brand. It's my second Kia, first one was a k5 or optma. And i like the car, the problem is the maintenance that its so bad serviced. I can only service my car in 2 shops located in the same city that i don't live in. And i have to drive 200km just to get my car serviced. I live in a city of 21million people and there is no service for Sorento. I really want to reach to help. So please forward this matter to someone who can fix my problem, thank you very much. Don't let it be my last Kia!