I tried to return device to UPS office. They advised me that I needed prepaid UPS slip and box from Intoxalock. I contacted your company on too many occasions to get the box and UPS slips to return. 2 weeks ago they said the box and slips would be at my home May 3 then May 7. As of today I had not received them. Called again today and they told me check back in 72 hours. For what. My name is David Evans. 21815 Siberian Elm Lane. Houston Tx 77073. Phone [protected]. I'm trying to resolve this issue and get these items returned. Can you please get someone to follow up. The can even email me the slips. I can get my own boxes. My email address is [protected]@gmail.com Please assist as soon as possible.