Horrible experience... We bought our son a brand new 110 atv with black and spider webs on it. Delivery a day late with crate banged up. Were told when we purchased that if any damage to crate, no matter what we do, we can not refuse delivery. Opened crate atv seemed ok. Noticed a large slap of fix paint on rear fender. Defitely not something you do prior to shipping a new atv. Contacted company was told they only take complaints online. So we submitted pictures and documentation. They got back to us and the only thing they will do is send out another plastic piece, which in turn. We would have to take apart the whole quad to switch out the plastic body. Or they will send out info to return it. Really... Horrible quality control and nasty people with complaints... Find another dealer