9 Jul, 2021 → by ClaimboUser953146
No response to my request to cancel order and refund
1
I ordered two ice makers and a solar ice chest and payed via pay pal. I was advised that site may not be legitimate so I immediately sent an email to the listed email on the site requesting cancellation of orders and a refund. I sent cancellation on the same date before it would be shipped. I am not getting a response from my cancellation email. The order confirmation states that it will be 48 hours before shipment therefore a cancellation should be available. I am afraid they will wait until after this time period to respond if they do at all. Pay pal will not allow me to cancel as the company has already taken the money.