23 Jun, 2021 → by ClaimboUser844852
Cell phone account
1
My husband and myself are in the UK and unable to get back to the USA as we are banned from entering the country because of the pandemic Our cell phones are in the USA and have been for over a year. We are unable to block unsolicited calls and they were chipping away at our account balance so I did a webchat and they blocked both our phones. I tried to access our accounts today and could not so I called from the UK only to be told we've lost our numbers and our account balances which is nearly $300 which we can I'll afford. I called twice and was cut off both times. I would like to be either reimbursed for the money on the accounts or have the accounts reinstated. My email address is [protected]@msn.com