5 May, 2021 → by ClaimboUser584892
Re: Car BMW Model: 528i – VIM No. WBAFR [protected]@ 944828
2
Dear Sir / Madam We wish to bring your attention that the above mentioned car was dropped on |Sunday 14 February 2021 at Leal & Co. Ltd, Cassis Division for repair. The next day the car did not want to start. We attended the workshop and found that the car was nor starting and it was towed to Leal & Co at Pailles. After one week the Garage Manager told us that the DME must be replaced. No diagnostic report was given to us, despite several requests. The car stayed in the garage for 3 weeks for the diagnostic and the replacement of the DME; this is intolerable. We do not agree with the issue of the DME. A DME cannot get damaged on its own as the car run only 123, 000 Kms up to now. Besides this, you may know that Mauritius is a small island and a mileage of 123, 000 kms is nothing. For your information, this is the second time that we are replacing a DME. The first time it happened some years ago on our E39 BMW Model 520i. We are therefore asking for a full refund of the cost for the new DME and the relative expertise from BMW, Germany. Yours faithfully Roshan K Hurlall Managing Director For and on behalf of Oregon Trading Ltd