8 Jul, 2021 → by ClaimboUser19287
Brand Ambassador Program
1
I recently created a purchase through Alpha Wear, after responding to an ad to become a brand ambassador. There was multiple points of contact during the transaction and began to receive direct text messages from the owner, Albert. I was also receiving correspondence from Christian and others on the team. At one point, I was receiving text messages to my cell phone from three points of contact about my order, a "competition" that I was never given full information to participate in or a chance to participate in a future competition. There was much pressure to increase my initial Brand Ambassador purchase from six items to eight items, with the offer of receiving additional merchandise. I received multiple text messages about increasing my order, until I responded that I would not be purchasing more than six items. I was told that I would be a part of a competition to become a paid athlete under the sponsorship of this company. I did not receive the information in order to participate in the competition, and asked multiple times for this information to be sent to me. I also repeatedly asked for my Athlete registration email to be re-sent to me because I did not receive it in any part of my inbox (I checked junk and spam folders). I was sent several times the time stamp that it was already sent instead of being emailed the information within the proper time frame to compete in their competition to become a sponsored athlete. I was contacted several days after placing my order via text message to be informed that my items are not in inventory and I could be provided a larger size. I requested a full refund since they did not have half of what I ordered. I started receive threats of lawsuits, of Alpha Wear "contacting the fitness industry" to disparage my professional career, and the owner, Albert, began to text me again personally while his staff repeatedly pressured me to get on a call with him. Albert was condescending in tone and denied any pressure or issue with my order when I confronted him and when this was filed as a complaint with the Better Business Bureau. They claimed they have since sent my order a while ago, when I was receiving texts last week about an issue with half my order, saying it wasn't in stock like their website stated when I ordered. Stay away! It's a scam!