I am attaching herewith copies of previous letters to Aeromexico Executive team and customer support regarding my unused tickets. The flights chosen back on February 01/2021 from JFK to PVR was not taken due to the Pandemic situation. Aeromexico issued my round trip tickets to return from PVR to JFK on April 17 2021. Ticked # [protected] ans [protected] for myself and my wife Caren Points were taken from my Aeromexico clb Premier account When ever this tickets are unused point are to be returned to my account. My Club Premier membership is [protected]