I've been a loyal customer of Ace flare at meta bank for a few years. And I've also referred at least 10 friends I have had issues lately with some disputes tht went through my account. These were not my transactions. Nor did I send them through. They were the merchants tht were wrong for charging or in some cases over charging . I understand when I overdraft there is a $20 overdraft fee. I am responsible for paying my overdraft fee when it's myself who caused tht account to overdraft . But when I was not the cause of the transaction tht I NVR made and the merchant made a transaction and tht charge was NVR supposed to go to my account and they are saying the same thing. I do not feel I should be liable for tht overdraft fee. This has happened so many times. As well as transactions tht have been allowed to go through tht I never made I NVR should have had more then 2 transactions to Asteria inn even. Yet still I'm seeing they were able to take money as well. I only booked the initial room because u need a card on file for hotel deposit. Which I do not ruin anything so it's usually not an issue. I paid cash for the time I was at the hotel. But every single day literally every day. My account was charged as if I was paying for two rooms. And I only had one single room. They blamed cooperate. Which is strange. Especially when my transactions are being sent through at 230am and other strange hrs. I would expect 11am as check out maybe but in the we hrs of the morning. I am confused about. An for noone to claim to have charged my card. And blame cooperate yet noone ever got to the bottom of the transactions. And I'm STILL stuck paying for these rooms. Is a problem. But I guess since it's coming from my pocket noone else feels it. Also my card replacement fees I mean I'm not canceling cards so why am I stuck paying fees for the replacement of these cards Especially when my cards are cancelled without my knowledge on many occasions. There have been numerous occasions an I'm the person paying the card replacement fees. As well as ATM fees I have yet to find an ATM tht won't charge me $5 a transaction through you. It's not tht I'm unable to open a bank account. I just thought u were a cool spot and my check came sooner. Open weekends. So things were ok Until recently. My dog has surgery Monday. My truck is on the side of the HIWAY an I can't access my own money because of someone else's mistakes? And still can't days later because of this still a mess and pending. I contacted you as well as the merchant the moment I saw this transaction I knew immediately I never made! Also I recently denied disputes tht I also sent to you as soon as I realized things weren't right. So my account was negative already. My money has been unexcessable to me for over a week and this is definitely a huge problem for me at this time! And my money didn't have to be on hold when I have direct deposit set up on this account. So what's the hold up. I guess this is no longer my banking preference I am looking into other options Your service has disappointed me at a time when I feel was most important for the things I needed to take care of in my life an my money should be in MY account for ME to use. Period THIS WAS NOT MY MISTAKE IT WAS THERES N NOW ITS YOURS YET IM STILL WAITING. BAD BUISNESS IF U ASK ME! BRIDGET BIALKE