5 Sep, 2021 → by ClaimboUser962504
Dont store credit card detail without person’s permission
4
YuppTV is not transparent and customer friendly. I took a subscription only for one on May 11 and 2021 and I remembered I never enabled auto renew option. I didn't like this service and didn't want to continue this service. After few months, I realized that YuppTV is auto deducting charges from my account. I login to my account but there is no option in Yupptv login site remove the subscription or remove the credit card detail. Only option is I need to call customer service person. I called him to remove my subscription and remove from credit card detail. He said I will remove the credit card detail but I need to pay amount for this month. It doesn't look fair to me. They should stop the subscription immediately. I would like to say YuppTV should be more transparent about there renewal subscription. User should have online option to stop auto renewal, stop subscription and remove credit card detail. I wanted to take subscription only for one month and lost $40 because of it.