This is the actual email i have sent to worldine.Ca several times and had no response from them.. I also have called them 5 times and told the same thing every time... They are working on this matter and will get back to me... Meanwhile they deducted a october 2012 payment out of my bank... Again... So for 6 months they have deducted monthly fee's out of my bank account that i cancelled in april 2012... I have now since filed fraud charges with the police and i have a meeting with a reporter from the toronto star today ... Thye are scammers.. And i want my refund today... Avoid this comany at all costs.. They are scam artists... I called to cancel my service back on april 3, 2012 when you billed me for 2 months at once and i was told my service would be discontinued within 48 hours... I never thought to check my bank account to see if in fact my service had been terminated and then i noticed in september 2012 that i was infact still being charged every month for service i had cancelled... You continued to take funds out of my account in may, june, july, august, september 2012 and i again called on september 27, 2012 to find out why the service had not been cancelled and advised the idiots i spoke to in your third world call center that if they did not refund me the for the 5 months i was charged when the service should have been cancelled i was going to the police to file fraud charges... Then i find out again yesterday you charged my damn account again... So you have now taken 6 months payments for a service that i have not used once since april 2012 when i called the first time to cancel... You now owe me for 6 months of service and i want the funds returned to me today... The amounts you owe me are; april 2012 $15.76 & $15.76 (You took 2 payments) may 2012 $15.76, june 2012 $15.76, july 2012 $15.76, august 2012 $15.76, september 2012 $28.19, (Who knows why the hell it is this amount) october 2012 $16.89.. For the total of $108.12... These funds better be refunded to my account today or as i told the gentleman i spoke to last night again that i will be going to the police at 5pm my time today to file fraud charges and i have an appointment with my bank for them to file fraud charges as well at 7pm tonight... I also have a call to the toronto star to have a reporter see me and run a story in the toronto star newspaper exposing you for the con artist and defrauders you are... Again this better be refunded to my account today or i will be filing charges and having you exposed in the newspaper... I want my $108.12 today... No more ### games and excuses... I have not used the damn service once since i called in april 2012 to cancel and i know you can check the account and see that i have not called anywhere using your ### service... My # on the account is xxx-xxx-xxxx... I also expect a call from someone today before 5pm confirming my refund of $108.12 today... Michelle delaney