Bought this fridge at the end of 2016. Within the first year it stopped cooling, the back froze up and needed repair. Each year the same issue has happened. Each time we were told by repairman that this is a common problem with this model and it should be considered a lemon. Each year parts were replaced in order to get the fridge to temporarily work again. (Essentially a bandaid fix for a known issue). Now that we are beyond the 4 year warranty we are told the product is not fixable and they will replace it BUT we owe them 2761$ in proration fees! The product we purchased is no longer being made... for obvious reasons. I have had to take 10 days off of work and incur lost income not to mention the hundreds of dollars of spoiled and discarded food. It isn't just the economic cost but the countless hours on the phone and stress of dealing with this company. At this point we can conclude this product should have been replaced long ago when it was under warranty. We should not be expected to incur extra cost to replace a faulty product. It is disappointing that as a consumer we are stuck with this product and have received poor customer service in trying to find an appropriate resolution.