We used to receive the prescriptions requests as an ERX, but now majority come in as a Fax. Have called the Desoto branch several times, but still receiving the faxes. They claim walgreens has entered the doctor several times in their system, and the box that says the Dr is an e prescriber is not checked and is greyed out, so the local pharmacy cannot change it. Since I do receive a erx sometimes, I know if they pick the correct one we will receive them faster. THey reluctantly said they will open a ticket with their IT department, but cannot say that will work. In the interest of taking care of the patient, I would hope this is resolved quickly