24 Sep, 2019 → by ClaimboUser144102
misleading information by customer service agent
2
After doing 249 and 199 recharge within two consecutive days my data remained 1.5 GB, but reach recharge gives 1.5 GB. Then I called customer service agent she told me to do a recharge of 229 as it doesn't have same 1.5 GB data so I will get more data to use. So same day I did 229 recharge but I was shocked to see only 2GB data. When I called customer service again they said my previous plan has lapsed due to new recharge. What a crap day before they asked me to do it and now they are saying they can not do anything. So 677 rupee for 2GB plan wow how cheap.