I recently re-newed my telephone contract and was not happy with the phone I refused to take it and the consultant said because I have already signed for the contract there is nothing they can do I must just take the phone. The manager also got involved but still it did not help as I was told I have to take the phone. I really do not understand why should I take the phone and pay for something I am not happy with. I tried to call the head office but still this is not going anywhere? The phone does not have the features that I am wanting like dual sim card Please help My name