I sold a concert ticket at original price as my friend could not go to the event with me. The buyer claimed that the ticket was invalid because it's not under the buyer name. However, I went to the concert and know that there was NO ID check at any point. Yet viagogo penalized me for that ticket and have me pay for a new ticket viagogo gave that buyer. I am confident the buyer just want a better seat and viagogo helped that buyer scam me.