7/28/2015 TER-RI-BLE. I came here to get a passport for my daughter. To get a passport for a minor, you must have both parents present or a notarized form from the missing parent or a court order stating that you have permission to obtain the minor's passport independently. Well, after weeks of trying every other possible approach, I was, regrettably, in category three. After three hours of waiting, two employees, including "counter supervisor" Megan Coleman Stalder decided that they were more qualified to interpret an order signed by a JUDGE than the JUDGE who signed the order and decided that my JUDICIALLY ISSUED ORDER contained a travel restriction that would prevent them from issuing the child's passport. What?? How and why would a county judge attempt to restrict the STATE DEPARTMENT'S business? On what planet?? And why is a counter processor with a bachelor's degree trying to make legal analyses of documents? At this three-hours-later, we were at risk of missing my daughter's swim lesson, so I kindly advised Megan that her services were no longer required and asked her to return my daughter's birth certificate. This woman told me sit down while she "got the documents together" and threatened to call security on me! I could SEE the birth certificate in her HAND. She then sat on the phone and tapped away at the computer for twenty full minutes--essentially holding us hostage via birth certificate--while she went grasping at straws trying to prove her Clown College of Law interpretation of the order correct. It was a new level of petty. When she finally returned to the window to return the documents--again, twenty minutes later, she attempted to talk at me for a good two minutes while I repeatedly emphasized that I was only requesting the return of the documents as my daughter was late to a previously scheduled appointment. It was horrendous and unprofessional. While there, I also overheard a gentleman complain that he had MISSED HIS FLIGHT ABROAD they were so late returning his passport and another gentleman complain that he was sent away the previous day because his passport photo was paper-clipped rather than stapled to his application. You can't make this type of stuff up, people.