13 Jun, 2019 → by ClaimboUser185121
careless mistake
1
I deposited a $80 cheque ( from SMRT) to be deposited into a joint UOB account with my wife. I received a rude shock from a Mr Gissord today (13 Jun) that the returned cheque was wrongly mailed to his address. It seems that the cheque had been returned because the joint account had been closed(I must have forgotten). Confidentiality is everything and i am abhorred that the cheque was returned to the wrong person/address. What would have happened if Gissord didn't bother to call to alert me - I would be left in the dark. Further, the cheque was deposited some 2 wks ago - why did it take so long to be returned? It may be just $80 in this instance but what if it was a much more significant sum of money? This careless mistake is not acceptable for a large bank like UOB [removed] [removed] HP [removed]