5 Aug, 2021 → by ClaimboUser262677
Delaying prescription drug approval for a patient

1

I have been taking Ozempic 1 mg dose for about a year. When we got coverage with United HealthCare, we were told that it needed prior authorization. The doctor went through and filled out the required paperwork and the drug was approved. Recently the company that makes the drug (Novo Nordisk) changed the packaging from a 2 dose pen to a 4 dose pen. The drug has not changed nor has the dosage, but the NDC number changed. United HealthCare then required that the approval process be started all over again. This time, although my doctor assures me that she has filled out the paperwork again, United HealthCare still has not approved the medication. Nothing has changed in my medical history, so I am at a loss to understand why they have not approved it. Now, due to the fact that I have not been able to take the medication, my blood sugar is out of control.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of United HealthCare Services you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.