Its horrible experience I ever have dealing with that company.In my opinion its not a business-its a pure SCAM.Their are keeping asking me questions, assining some one to work on my case, but nothing ever been done.Simple scenario when TRIP Mate showing on the front page of the contract for trip delay/Interruption will pay flat $200, but their pay me nothing. After I made complain to BBB, their respond back that will not pay me at all.DONT spend a dime for what that company offering to you, its a SCAM.