18 Aug, 2021 → by ClaimboUser410914
Trip for to to machu picchu

4

Last Oct. 2020, I purchased for two a trip to Machu Picchu in Peru. I was not told about any need for a visa (found to be not required) or any type of needed vaccinations. Upon researching, I found that yellow fever, malaria, typhoid types of vaccinations were required. My wife is not able to get those types of vaccines, so I tried today to cancel the trip. They, UTO, claims that it is not there policy to refund money collected, but offer the cost of the trip as a voucher (good for 30 months) for a future trip. I find this unacceptable and would like to know if you can assist me in recovering the cost of the trip. The trip was a total of $1796.00 of which $99 (X2) was trip insurance. would never had purchased this type of trip knowingly, if I new of the vaccines required. I think that the agent either TravelZoo or UTO would have included this in the advertisement before one would purchase this trip. Thank You, Clark Froelich [protected]@sbcglobal.net
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