I'm trying to get $600 back. The date of this transaction is April 24, 2021, and my order confirmation number provided by TravelerHelpDesk is 3EW9FI. I was trying to book a flight from LA to China through this agency. Agent Neal first booked and confirmed a Air China flight going from LA to my destination CKG with one stop in BEIJING on July 1. He even sent me a confirmation email. However, right after this email, he said he needed a few more minutes to sort things out and put me on hold. When he returned, he began to ask me if it's okay with me if my flight takes a stop in TAIPEI instead of BEIJING. I told him that is NOT okay. Since he was even unsure of my flight details which means the previous confirmation wasn't processed, I began to suspect their credibility and told him don't bother with my order anymore, I will book it myself. However, he said now my order has already been confirmed, cancelling it would cost $600. If there was no flight being booked in the first place, how was there cancellation fee? I called Air China airline immediately, and they told me that there was no record of any flight being booked and cancelled under my name. I realized that they were a scam. I have called my bank to file a dispute for this transaction. I was wondering if there is anything else I can do to get the money back. The scammer's phone numbers are: [protected], and [protected]. The provided address of their agency is 4545 Murphy Canyon Road, Suite 210, San Diego, CA 92123. Their email addresses are: [protected]@travelerhelpdesk.com, [protected]@travelerhelpdesk.com. Their websites are: travelerhelpdesk.com, and smartfares.com.