Pepboys of rt 22 in union, employees were very rude and seem unproductive. I sat for over 1hr 30mins and finally ask a question about my vehicle to find out that it was just now that it was being looked over. After another hr I was finally told about the diagnosis issue with the car. Finally the car was being worked on, however I was not told any information about my car being completed after a 4hrs of waiting; again I had to call to find out that information after being put on hold 3 times that I called. Staff blamed other staff for not informing me about my car and I did not get my car until 7pm and got an email about my car at 730p. All this on 3/15/2021