My tag heuer formula 1 calibre 16 chrono automatic recently stopped working, it is only a year old and cost me £2250. I sent it back to tag via fraser hart jewellers to get it repaired under the two year warranty. Today I get a call from fraser hart informing me that the watch has had a knock and that i'm liable for repair costs of £360! I've only worn the watch a handful of times! I think they're accusing me of damaging the watch which is a load of nonsense. I suppose I may have knocked it off n a wall or doorframe at some point but I certainly don't remember any significant knock. So now I have a year old, £2250 watch that is effectively useless unless I pay your company several hundred pounds to fix a watch that is clearly of substandard quality! I have watches by mühle, oris and omega and have not had a single problem in 20 years yet I buy one of your watches, wear it a handful of times and it breaks! I'm really not happy with your response or your attitude to fixing my defective watch. I'm now in a position where i'll have to seek legal recourse. I'll also be plastering a negative review of your products all over digital media. Appalling company.