I recently during the pandemic, had breast cancer, went into remission finally coming from this pandemic where we 're hardly hit. I immediately began taking care of any out due accounts, I have paid off quite a few accounts and paying on one. I arranged for them to take 500.00 out of my account in a two week periods, while doing that received a subpoena to appear in court on another account. Tried to take care of that and by the way think they went into my bank account without permission. I called to find out what was going on, and how to finish up taking care of some of these other charges, when I spoke to the most rudest collection a women name Kathy. I asked multiple times to speak to her supervisor and she kept speaking over her, only telling me that my time had elapsed on offer, she had no idea while I was calling and sent me to another caller, who transferred me to another line and disconnected me, waiting again. This is ridiculous, she refused to get me to a supervisor, really this is what we are doing right now. What do I have to do to speak to someone with a brain, on hold now for a manager, that was crazy...before I get any financing for anything if they say this bank is behind it, I'm immediately walking away from that business and will blast them for doing business with this company, unbelievable. I'm paying and others are suffering and I'm being responsible and you have the audacity to treat me this way...really, I will put you on every site.