13 Sep, 2021 → by ClaimboUser979898
Dress and three tops
4
I ordered the items on or about 4/19/2021 and received them on May 9th, 2021. The items were not the same as pictured and were not the same fabric as advertised. It was polyester and pajama like. I cannot wear this material. I emailed May 9th, 2021 for a return label. I received a response back from StyleWe asking which items I needed a return label for and I responded the same day, I need to return all for above reason. I had no reply. I sent a second request on May 14, 2021 with still no response. I then turned the request over to my credit card company who is still asking for information with nothing resolved. After finding out my credit card needs moire information, I contacted StyleWe again on 8/24 asking for a refund and return label. They told me since I didn't request label for 30 days, they couldn't. I sent them my request the same day as receipt of items and they asked for screen shot, which I sent. Still no response. Of note, they sent a copy of return label with my name on it to my cc company, but never to me. (This is how I have address below.). My cc company sent poor copy of their notes, but I cannot read.