28 Apr, 2021 → by ClaimboUser268344
Poor and bad service
1
I bought a Wacky Wednesday at Steer Mdantsane, Kuyasa Mall in East London South Africa. I then decided to later order chicken, paid for it and left to go to another shop. When I came back they to get my order I was told they gave it to someone. I complained about it but they were adamant that I shouldn't have left it behind I told them it shouldn't have mattered as I paid for both my purchases. They called the Manager who also told me I left my order. I then requested my money back. I'm not sure if you aren't allowed to leave your order while you wait. I'm extremely upset because I waited a long while for this order. This is really bad service. Another lady who was sitting next to me said she ordered on life an hour before she got to the shop yet she waited another 45min for her order. THIS IS BAD!