So I have sent pictures as well of the raw burgers I have received and cold burnt chips all I got back was sorry about that we will try better next time wow this is not the service I expected paying for supper that I couldn't even eat I sent proof nothing was done. I am concerned about this also this complaint, ask me to put in more words how many other words would you guys like you need to change that it's a simple complaint regarding poor customer service as well as poor quality of food. And usually steers chips are known to be the best, but I beg to differ.