12 Aug, 2021 → by ClaimboUser732879
Service I am complaining
1
I was being overcharged for $75 2-Year Plan by 7 months even though I have fulfilled the 2 years contract and Starhub refused to refund me as I was eligible to take a SIM PLAN FOR S$20 instead. There was no message alertness of contract end and I was being mislead on their bill to think that I am still under contract of $75 2-Year Plan! On top of that Starhub will disrupted my line if I was late in payment. Starhub should refund me for the overpayment instead. I have over paid on subscription which was meant for phone purchased plan.