17 Sep, 2021 → by ClaimboUser184212
Customer service/ delivery
1
Absolutely the WORST customer service ever!! Got rid of my table for my new table delivery today. The delivery person called today at 2pm (delivery 1-4) to tell me they had the wrong table on the truck, and the one I was told would be delivered today wasn't available until at least the end of October. Called customer service. Was told well we don't guarantee delivery date. When I purchased it on Sept 5 was told it was in stock. No supervisor available, no call back. Call the store in Pfugerville TX where I purchased it, can't do anything, no manager available. Requested it to be cancelled, . i was told well the paperwork will take a few days to get in we will look at it then. $3000 table and they couldn't care less. Not one apology.