8 May, 2021 → by ClaimboUser937215
Failure to pay out royalties because of incorrect and conflicting stats
1
Good day help team. My name is J.Thomas Zambrano and I am musical leader and producer of the well known music group and project 'Spooky Action at a Distance'. Please help me to resolve this terrible royalty issue. The problem is simple to understand. My general statistics for song plays that are produced by my promotional efforts and the statistics and compiled on my behalf by SoundCloud headquartered in Germany. Do match my efforts and are therefore considered the most accurate (please see the attached screenshots for proof and verification of what I am explaining here). To go on however, the statistics presented to me by SoundCloud's subsidiary "SoundCloud Repost".That has the obligation to pay me my royalties on behalf of SoundCloud. Obviously do not match their mother company's (SoundCloud's) statistics. As shown in the attached screenshots I have sent along as proof that I am owed royalties for the month of February 2021. I have contacted SoundCloud's ("SoundCloud Repost's") customer service team and have explained this problem in detail. Yet they have failed to give me an explanation or to resolve the issue. Instead they have replied to my email's insinuating that it is my fault that I do not understand their statistics that they have provided to me. They could not be more wrong! The statistics from SoundCloud are VERY clear and have not been manipulated in anyway by me nor by them. The statistics provided to me by "SoundCloud Repost" have been watered down to the extreme by them. In fact, so low and extreme by comparison to SoundCloud's original statistics. That they stick out like a soar thumb! This unfortunately and embarrassingly indicates to you me and everyone that they greedily do not wish to provide me (nor possibly anyone else) legal payment for the royalties I earned through hard work and diligence. The other thing involved I should mention and that is probably most important. Is the fact that "SoundCloud Repost's" other statistics provided to me that have nothing to do with royalty payments are also corrupted and inaccurate! For example, my song "It's Getting Louder". Counted partially by "SoundCloud Repost" has well over 400 likes and at least 40 comments. However according to "SoundCloud Repost's" game, there are zero likes and zero comments. There are just so are many examples of mistakes like this one everywhere. In fact as far as I can tell. ALL of "SoundCloud Repost's" counts are off somehow, some way from their originals tallied by SoundCloud their mother company. Please take your time to examine the screenshots I've sent along, to fully comprehend with your own eyes what I have genuinely explained to you here. Again please help me with this issue and thank you for this service. It's difficult enough being a working musician relying on royalty payments to pay rent and eat. Whilst having to up with this type of incompetence from a popular company that is supposed to be a prominent and influential elemental in today's music industry and at least as professional as NASA! Thank you again kindly - J. Thomas [protected]@SAM (Spooky Action Management) Telephone: +[protected]