19 May, 2021 → by ClaimboUser994633
Unwelcome and extra credit card charges!!!
1
Do not do business with Select Home Warranty. I have not filed a claim but the problems have started even before that. I was conned into a 5 year warranty for $1875.00 which I was told would be a discounted price if I pay it all up front. Plus, if I did it all upfront I would get a free year of service. $1875 was charged to my card but now an additional $46 is being charged like I was paying it monthly. I called and spoke to a character named Ed Coleman from whom I received a flowery e-mail when I first signed up. Now that he was called, he was very brusque, did not even want to identify himself (asking instead "Have we spoken before?" etc) and did not provide me with the answers I needed. I called to discontinue service and after fielding many opportunities and offers for if I'd stay with Select, I was told that an e-mail would follow (I even agreed to the $75 cancellation fee just to get rid of them). No e-mail yet!!! I may have to file a dispute with my credit card company for the extra charges that Select is charging me. I can just imagine if I had a claim that needed to be resolved., ..Run, , don't walk away from this company. Fraud at its finest.