2 Jul, 2021 → by ClaimboUser784512
Secure Box Office Refuses to Issue a Refund
1
On April 21, 2021 I purchased 4 concert tickets thru Secure Box Office for the sum of $600.30. On May 24 I was informed by Ticket Master that the concert had been canceled. I started that day trying to contact SBO to learn about my refund, but had no luck with calling, live chat or email. Weeks later I receive an email message from SBO that the event had been canceled and that I would receive a "coupon" for the ticket value. SBO also stated the coupon had a expiration date. I do not want a "coupon" with an expiration date as a refund. I want my money back! There's hundreds of negative reviews about similar situations with this company. Something needs to be done to stop businesses like this from stealing consumers $.