10 Jun, 2021 → by ClaimboUser78411
Bad service, poor management
1
My Husband and I and 2 family members attended SeaWorld San Diego. My husband was a military man. Hours were from 10-6pm which was fine. We drove 2hrs from Los Angeles. We got in line to park at 9:40am did not get in the parking area until 11am. Unreal 1 person for 6 lines of cars. He was working both sides of 1 kiosk. After we got in the park we went to the restroom, only 2 stalls out of 15 had TP. Unreal. We were hungry went to a restaurant 1 person helping us fixing the food, service and register. Unreal. We had to eat fast to see a show. My husband is 82. the rest of the day was fair, some places were closed and had to walk to find food. On leaving the park, the main gift shop had 1 person to help everyone, 3 people in front of me, another 40 minute wait. Unreal. I have called they said they would call me back but never did, 3 times waiting on the phone also for 1 hour. Not too happy about our visit. June 3, 2021